Privacy Policy

Learn how Distefano Consulting collects, uses, and protects your personal data.

Last updated: January 2025

1. Information We Collect

Distefano Consulting may collect the following categories of personal information: full name, email, phone number, company name, job title, and information related to foreign trade operations. This data is voluntarily provided by you when filling out contact forms, requesting quotes, or using our services. We also automatically collect browsing data such as IP address, browser type, pages visited, and time spent on the site through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to: (a) respond to your requests and provide contracted services; (b) send relevant communications about our services and industry updates; (c) improve our services and user experience on our website; (d) comply with legal and regulatory obligations; (e) protect our rights and prevent fraud. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Sharing

Your data may only be shared in the following situations: (a) with service providers acting on our behalf (hosting, email delivery, data analysis), always under contractual confidentiality obligations; (b) when required by law, court order, or request from competent authorities; (c) to protect our rights, privacy, safety, or property, or those of third parties. All service providers are selected based on their security practices and compliance with applicable legislation.

4. Data Security

We adopt appropriate technical and organizational measures to protect your personal information against unauthorized access, destruction, loss, alteration, or improper processing. We use SSL/TLS encryption protocols for transmitting sensitive data and restrict access to personal information only to authorized employees who need such data to perform their duties. While we adopt best security practices, no system is completely invulnerable.

5. Cookies and Similar Technologies

Our website uses cookies to improve browsing experience, analyze traffic, and personalize content. Cookies may be: (a) essential — necessary for basic site functionality; (b) performance — collecting anonymous information about how visitors use the site; (c) functional — allowing the site to remember user preferences. You can manage or disable cookies in your browser settings, although this may affect site functionality.

6. Your Rights (LGPD)

In accordance with the General Data Protection Law (Law No. 13.709/2018), you have the following rights: (a) confirm the existence of data processing; (b) access your personal data; (c) correct incomplete, inaccurate, or outdated data; (d) request anonymization, blocking, or elimination of unnecessary data; (e) request data portability; (f) eliminate data processed based on your consent; (g) revoke consent at any time. To exercise your rights, contact us at info@distefanoconsultoria.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, contractual, accountability, or regulatory requirements. After processing is complete, data will be deleted or anonymized, unless there is a legal basis for its retention.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. Distefano Consulting is not responsible for the privacy practices or content of those websites. We recommend that you read the privacy policies of each website you visit.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with the date of the last update. We recommend that you review this policy periodically to stay informed about how we protect your information.

10. Contact

If you have questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact us: Distefano Consultoria Agenciamento Ltda. Address: Rua 401, nº 210 — Sala 101, Centro, Balneário Camboriú — SC, Brazil, CEP 88330-696 Phone: +55 47 3363 5513 Email: info@distefanoconsultoria.com