Question 1

What is Distefano Consulting?

Accepted Answer

Distefano Consulting is an international agency and foreign trade consulting firm, founded in 2004 in Balneário Camboriú, SC, Brazil. We act as an international agent, connecting buyers and suppliers in global import and export operations.

Question 2

How long has the company been in the market?

Accepted Answer

Since 2004, with over 20 years of experience in international foreign trade operations.

Question 3

Where is the company located?

Accepted Answer

Rua 401, nº 210 - Room 101, Centro, Balneário Camboriú - SC, Brazil, ZIP 88330-696.

Question 4

What services does Distefano offer?

Accepted Answer

Foreign trade consulting, international agency, import project development, customs clearance, import on behalf of third parties, and integrated international logistics.

Question 5

How does international agency work?

Accepted Answer

We identify qualified global suppliers, intermediate negotiations between buyers and suppliers, and manage the entire operation from contract to final delivery.

Question 6

Do you help with import documentation?

Accepted Answer

Yes, we handle all necessary documentation, including accreditation, licenses, tariff classification, certificates of origin, DI/RE issuance, and drawback projects.

Question 7

Do you serve companies of all sizes?

Accepted Answer

Yes, we serve from small businesses to large industries, adapting our services to each client's needs.

Question 8

What products do you source?

Accepted Answer

Specialty metals (titanium, molybdenum, nickel, tungsten), steel products (steel coils), welding materials (wires and electrodes), chemicals (calcium carbide, caustic soda), and industrial gas cylinders.

Question 9

Are suppliers certified?

Accepted Answer

Yes, we work exclusively with suppliers meeting ISO 9001 quality standards and international technical specifications such as ASTM, AWS, and ISO.

Question 10

Do you supply titanium for medical implants?

Accepted Answer

Yes, we source titanium for dental and medical applications, including implants, compliant with ASTM F67, ASTM F136 ELI, ISO 5832-2, and ISO 5832-3 standards.

Question 11

Can I request products not listed in the portfolio?

Accepted Answer

Yes, we can evaluate specific demands and source suppliers for unlisted products according to client needs.

Question 12

How does import logistics work?

Accepted Answer

We manage the entire logistics chain, including air and sea freight quotation, cargo consolidation, customs clearance, and door-to-door delivery.

Question 13

Which regions of the world do you operate in?

Accepted Answer

We work with suppliers and buyers across six continents: South America, North America, Europe, Asia, Middle East, and Africa.

Question 14

What is the typical timeline for an import operation?

Accepted Answer

Timelines vary depending on the product, origin, and operation complexity. After analyzing your demand, we present a detailed schedule.

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